frequently asked questions.

what is therapy like?

therapy is a highly individualized process, shaped by each client’s specific concerns, goals, and circumstances. as such, the structure and focus of therapy will vary from person to person. sessions often involve discussion of current life events, exploration of relevant personal history, and review of progress. the duration of therapy may be brief and solution-focused, targeting a specific issue, or more long-term to address persistent patterns, complex concerns, or broader goals for personal development. regularly scheduled sessions are typical in order to maintain continuity and therapeutic momentum.

client engagement is a critical factor in the effectiveness of therapy. therapeutic progress is most likely when clients are actively involved in the process and committed to applying insights and strategies outside of sessions. to support this, supplementary activities may be offered such as reading relevant psychoeducation, journaling, self-monitoring specific behaviors, or taking concrete steps aligned with specific therapeutic goals.

what are the steps to begin working with root + restore?

step one: you are invited to begin with a free consultation.

step two: if you decide to move forward, you’ll schedule your first session, often referred to as an intake session. you will receive next steps for Simple Practice, the secure electronic health record and monitoring system, where you can access important documents including billing information and more.

step three: one week prior to your initial session, you will be provided all necessary documentation via e-mail through Simple Practice. the documents include an intake questionnaire, policies, confidentiality, HIPPA, and more. you are invited to prioritize the completion of these documents before the intake session. if the forms are not completed in time for your scheduled session, you will be invited to reschedule the intake session.

step four: the first session will be about ninety minutes. this is a time dedicated to the sharing and learning about your experiences, what led you into the therapy space, your hopes, and anything else you feel ready to share. you are invited to go at your own pace.

step five: following the intake session, goals and ongoing support will be discussed. there is no one-size-fits-all, we’ll figure it out together in a way that works for you.

what is the cancellation policy?

a forty-eight hour notice for cancellations and rescheduling of appointments is required. all missed appointments and late cancellations without the required notice are subject to a cancellation fee of $100.

do you accept insurance?

no, i am an out-of-network provider. some insurance companies will reimburse clients, anywhere between 40-100%, if provided a superbill. a superbill is a statement including the service provided, fees paid by the client, and other necessary information. it is the client’s responsibility to confirm with their individual insurance company if a superbill will be accepted. superbill’s will be provided only upon request. it is required that all clients pay all fees at the time of service rendered at root + restore - services can be paid with debit, credit, HSA or FSA cards.

please note - if you allow your insurance company to contribute payment to your treatment with root + restore, they are legally allowed access to clinical records.

important information

you must be physically located in Maryland during all scheduled sessions.

sessions will not be conducted in shared or non-HIPAA-compliant spaces, nor in moving vehicles.

phone sessions are not permitted.